In order to ensure complete transparency you can allow your customers access to their reports through LinenTech's customer portal. The customer portal can be integrated with your laundry's website. The laundry admin can completely control the reports and data laundry customers can have access to. Customer portal also allows your customers to place new orders (one time or recurring), modify existing orders and also view the processing and shipment status of existing orders.
With the LinenTech Smart mobile app for managers, you can now have access to all the key laundry data and reports on your mobile device. Real-time data including soil counts, shipment reports, inventory levels, processing reports, orders management, weight reconciliation, rewash, invoices, receivables, etc. are now at your fingertips with the LinenTech Mobile App.
With LinenTech Smart, now you can also email invoices, manifests, and other key reports to your customers from your mobile device. The manager also gets live notifications on various activities like linen pickup, drop off, dispatch, etc.
LinenTech Smart - Customer Access:
Laundries can give each of their customers' access to the mobile app, with access to reports and data relevant to that customer. Customers will only be able to view the reports and data laundry admin has given them access to.
Some of the reports you can allow your customers access to are Rewash, Processed (Shipped) items, Processed (Shipped Weight), Weight Reconciliation, Delivery Manifests, Invoices, Customer Statements, etc. Besides the above mentioned, laundry can give its customers access to any report available in the system.